Help Center
Find detailed answers and learn how the Renova platform supports your dialysis journey.
Categories
Booking & Scheduling
How do I book a dialysis slot?
This website serves as an informational portal. To actually book a slot, you must use our dedicated Renova Mobile App or contact the hospital administration directly using the contact details provided in the 'Our Partner Network' section.
Can I reschedule my appointment?
Yes, appointments can be rescheduled up to 24 hours before your session. However, rescheduling must be done through the Mobile App or by directly contacting your affiliated hospital.
What happens if I miss my slot?
Hospital policies apply. Repeated no-shows may result in booking restrictions at certain facilities. Please ensure you cancel ahead of time if you cannot make it.